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Student loans

Complaint 1931842 Loan Science

Explained
Product
Student loan · Non-federal student loan
Detail
Having problems with customer service
From
New York 11434
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. May 18, 2016Complaint received
  2. May 18, 2016Sent to Loan Science
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Loan Science complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Apr 21, 2017Student loansDealing with my lender or servicerReceived bad information about my loanOHExplainedYes
Mar 14, 2017Student loansDealing with my lender or servicerTrouble with how payments are handledNJMoney backYes
Dec 29, 2016Student loansDealing with my lender or servicerHaving problems with customer serviceINExplainedYes
Sep 8, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledNYMoney backYes
Sep 2, 2016Student loansDealing with my lender or servicerHaving problems with customer serviceGAExplainedYes
Jun 1, 2016Student loansDealing with my lender or servicerHaving problems with customer servicePAExplainedYes
Mar 8, 2016Student loansDealing with my lender or servicerKeep getting calls about my loanNEMoney backYes
Sep 21, 2015Student loansDealing with my lender or servicerNeed information about my balance/termsCAMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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