Complaint log
Loan Science complaint log
The newest complaints about Loan Science, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| May 6, 2026 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Feb 6, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 24, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 7, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 6, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| May 1, 2025 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| May 1, 2025 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Apr 12, 2025 | Student loans | Struggling to repay your loanProblem with your payment plan | Explained |
| Feb 27, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 20, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 28, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| May 5, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Apr 19, 2024 | Student loans | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Apr 5, 2024 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Mar 4, 2024 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Jan 11, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 12, 2023 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Apr 19, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 16, 2023 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jan 18, 2023 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 4, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 29, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Dec 19, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 29, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 9, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 1, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| May 21, 2021 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | Explained |
| Jan 12, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Oct 9, 2020 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Mar 16, 2020 | Student loans | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 4, 2020 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Nov 14, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Oct 22, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Sep 20, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Aug 26, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 9, 2018 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 29, 2017 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Oct 27, 2017 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Sep 6, 2017 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Aug 13, 2017 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 26, 2017 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Apr 21, 2017 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Mar 14, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Money back |
| Jan 4, 2017 | Debt collection | Improper contact or sharing of infoContacted me after I asked not to | Explained |
| Dec 29, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Sep 8, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Money back |
| Sep 2, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Jun 1, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| May 18, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Apr 6, 2016 | Student loans | Can't repay my loanCan't decrease my monthly payments | Money back |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works