Case file
- Product
- Other financial service · Debt settlement
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- May 23, 2016Complaint received
- May 27, 2016Sent to FIS (4 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More FIS complaints about customer service/Customer relations
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 21, 2017 | Other financial services | Customer service/Customer relations | NH | Explained | Yes |
| Apr 18, 2017 | Other financial services | Customer service/Customer relations | ME | Explained | Yes |
| Mar 27, 2017 | Other financial services | Customer service/Customer relations | CA | Explained | Yes |
| Mar 23, 2017 | Other financial services | Customer service/Customer relations | SC | Explained | Yes |
| Mar 13, 2017 | Other financial services | Customer service/Customer relations | TX | Explained | Yes |
| Mar 4, 2017 | Other financial services | Customer service/Customer relations | VA | Explained | Yes |
| Feb 15, 2017 | Other financial services | Customer service/Customer relations | MO | Explained | Yes |
| Jan 24, 2017 | Other financial services | Customer service/Customer relations | GA | Explained | Yes |
| Jan 13, 2017 | Other financial services | Customer service/Customer relations | CO | Explained | Yes |
| Jan 10, 2017 | Other financial services | Customer service/Customer relations | PA | Explained | Yes |
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