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Complaint log

FIS complaint log

The newest complaints about FIS, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 8, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNCExplainedYes
Nov 8, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNYExplainedYes
Nov 8, 2026Bank accountsClosing an accountFees charged for closing accountSCExplainedYes
Nov 8, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportALExplainedYes
Nov 8, 2026Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Nov 7, 2026Credit reportingImproper use of your reportReporting company used your report improperlyPAExplainedYes
Nov 7, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
Nov 7, 2026Credit reportingImproper use of your reportReporting company used your report improperlyAZExplainedYes
Nov 7, 2026Credit reportingImproper use of your reportReporting company used your report improperlyPAExplainedYes
Nov 7, 2026Credit reportingImproper use of your reportReport provided to employer without your written authorizationTXExplainedYes
Nov 7, 2026Credit reportingIncorrect information on your reportPersonal information incorrectNYExplainedYes
Nov 7, 2026Credit reportingIncorrect information on your reportPersonal information incorrectNYExplainedYes
Nov 7, 2026Credit reportingIncorrect information on your reportPersonal information incorrectNYExplainedYes
Nov 7, 2026Bank accountsOpening an accountUnable to open an accountCAExplainedYes
Nov 7, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Nov 7, 2026Credit reportingIncorrect information on your reportPersonal information incorrectCAExplainedYes
Nov 7, 2026Bank accountsOpening an accountUnable to open an accountCTExplainedYes
Nov 7, 2026Bank accountsOpening an accountUnable to open an accountTNExplainedYes
Nov 7, 2026Credit reportingIncorrect information on your reportInformation is incorrectFLExplainedYes
Nov 7, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Nov 6, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Nov 6, 2026Credit reportingImproper use of your reportReporting company used your report improperlySCExplainedYes
Nov 6, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseMAExplainedYes
Nov 6, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Nov 6, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTNExplainedYes
Nov 6, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Nov 6, 2026Credit reportingProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsTXExplainedYes
Nov 6, 2026Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Nov 6, 2026Bank accountsOpening an accountUnable to open an accountCAExplainedYes
Nov 6, 2026Credit reportingIncorrect information on your reportInformation is incorrectINExplainedYes
Nov 6, 2026Credit reportingImproper use of your reportReporting company used your report improperlyCTExplainedYes
Nov 6, 2026Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Nov 6, 2026Credit reportingIncorrect information on your reportInformation is incorrectPAExplainedYes
Nov 6, 2026Credit reportingImproper use of your reportReporting company used your report improperlyINExplainedYes
Nov 6, 2026Credit reportingIncorrect information on your reportPersonal information incorrectFLExplainedYes
Nov 6, 2026Credit reportingIncorrect information on your reportPersonal information incorrectCAExplainedYes
Nov 6, 2026Bank accountsOpening an accountUnable to open an accountGAExplainedYes
Nov 6, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportAKExplainedYes
Nov 6, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNYExplainedYes
Nov 6, 2026Credit reportingProblem with fraud alerts or security freezesFLExplainedYes
Nov 5, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNJExplainedYes
Nov 5, 2026Credit reportingUnable to get your credit report or credit scoreProblem getting your free annual credit reportTXExplainedYes
Nov 5, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Nov 5, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNJExplainedYes
Nov 5, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseILExplainedYes
Nov 5, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Nov 5, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Nov 5, 2026Bank accountsOpening an accountUnable to open an accountGAExplainedYes
Nov 5, 2026Bank accountsOpening an accountUnable to open an accountTXExplainedYes
Nov 5, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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