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Mortgages

Complaint 19369007 Volunteer Mortgage Loan Servicing

Explained
Product
Mortgage · VA mortgage
Detail
Escrow, taxes, or insurance
From
Washington 98513
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
No
  1. Feb 9, 2026Complaint received
  2. Feb 9, 2026Sent to Volunteer Mortgage Loan Servicing
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Volunteer Mortgage Loan Servicing complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Oct 13, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTNExplainedNo
Jan 15, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTNExplainedYes
Jan 3, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTNExplainedNo
Sep 4, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTNExplainedYes
May 5, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTNExplainedYes
May 23, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTNExplainedYes
Mar 18, 2024MortgagesTrouble during payment processFees chargedTNExplainedYes
Sep 18, 2023MortgagesTrouble during payment processPayment processFLExplainedYes
Apr 5, 2023MortgagesTrouble during payment processTNExplainedYes
Feb 23, 2023MortgagesTrouble during payment processTNExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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