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Mortgages

Complaint 6610028 Volunteer Mortgage Loan Servicing

Explained
Product
Mortgage · Conventional home mortgage
From
Tennessee 38016
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company disputes the facts presented in the complaint
  1. Feb 23, 2023Complaint received
  2. Feb 23, 2023Sent to Volunteer Mortgage Loan Servicing
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Volunteer Mortgage Loan Servicing complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Oct 13, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTNExplainedNo
Feb 9, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceWAExplainedNo
Jan 15, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTNExplainedYes
Jan 3, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTNExplainedNo
Sep 4, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTNExplainedYes
May 5, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTNExplainedYes
May 23, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTNExplainedYes
Mar 18, 2024MortgagesTrouble during payment processFees chargedTNExplainedYes
Sep 18, 2023MortgagesTrouble during payment processPayment processFLExplainedYes
Apr 5, 2023MortgagesTrouble during payment processTNExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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