Case file
Credit cards
Complaint 19388249 ONLINE Information Services
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Account information incorrect
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Feb 10, 2026Complaint received
- Mar 20, 2026Sent to ONLINE Information Services (38 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More ONLINE Information Services complaints about incorrect information on your report
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 30, 2026 | Credit reporting | Incorrect information on your reportPersonal information incorrect | AR | Explained | Yes |
| Oct 29, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | FL | Explained | Yes |
| Oct 21, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | FL | Explained | Yes |
| Oct 20, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | MD | Fixed | Yes |
| Oct 15, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | OH | Explained | Yes |
| Oct 12, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | VA | Explained | Yes |
| Oct 8, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | SC | Explained | Yes |
| Oct 7, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | NY | Explained | Yes |
| Oct 7, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | NJ | Explained | Yes |
| Oct 7, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | TX | Fixed | Yes |
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