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Student loans

Complaint 1945497 Automated Collection Services

Explained
Product
Student loan · Federal student loan servicing
Detail
Trouble with how payments are handled
From
Alabama 35401
Filed by
Web
Company's answer
Closed with explanation
On time
No
  1. May 27, 2016Complaint received
  2. May 29, 2016Sent to Automated Collection Services (2 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Automated Collection Services complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Oct 14, 2016Student loansDealing with my lender or servicerHaving problems with customer serviceNJExplainedYes
Mar 14, 2016Student loansDealing with my lender or servicerDon't agree with fees chargedNYExplainedYes
Mar 27, 2015Student loansDealing with my lender or servicerDon't agree with fees chargedTNExplainedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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