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Case file

Mortgages

Complaint 19510208 Brightfunders

Explained
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Loan sold or transferred to another company
From
Colorado 80241
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 14, 2026Complaint received
  2. Feb 15, 2026Sent to Brightfunders (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Brightfunders complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
May 7, 2026MortgagesTrouble during payment processPayment processCAExplainedYes
Mar 31, 2026MortgagesTrouble during payment processPayment processLAExplainedYes
Nov 16, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes
Feb 11, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceLAExplainedYes
Jun 20, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanVAExplainedYes
Jun 20, 2024MortgagesTrouble during payment processPayment processMDExplainedYes
Dec 29, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMDExplainedYes
Oct 16, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanWAExplainedYes
Oct 3, 2023MortgagesTrouble during payment processPrivate mortgage insurance (PMI)VAExplainedYes
Aug 22, 2023MortgagesTrouble during payment processVAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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