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Complaint log

Brightfunders complaint log

The newest complaints about Brightfunders, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 27, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefMDNo timely replyNo
Oct 21, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuMDNo timely replyNo
Oct 21, 2026Credit reportingImproper use of your reportReporting company used your report improperlyFLNo timely replyNo
Oct 15, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresMINo timely replyNo
Sep 2, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingTNExplainedYes
Jul 30, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingVAExplainedYes
Jul 28, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingUTExplainedYes
Jun 19, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingMOExplainedYes
May 7, 2026MortgagesTrouble during payment processPayment processCAExplainedYes
Apr 9, 2026MortgagesIncorrect information on your reportAccount status incorrectFLExplainedYes
Mar 31, 2026MortgagesTrouble during payment processPayment processLAExplainedYes
Feb 20, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingDCExplainedNo
Feb 14, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyCOExplainedYes
Jan 26, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursSCExplainedYes
Dec 23, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processTXExplainedYes
Nov 16, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes
Oct 30, 2025Credit reportingIncorrect information on your reportAccount status incorrectCAExplainedNo
Jun 20, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresOHExplainedYes
Jun 10, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresDEExplainedYes
May 22, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processNCExplainedYes
Apr 21, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processFLExplainedYes
Mar 27, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processOHExplainedYes
Feb 19, 2025MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingOHExplainedYes
Feb 11, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceLAExplainedYes
Dec 19, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsGAExplainedYes
Oct 19, 2024MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingOHExplainedYes
Sep 28, 2024MortgagesClosing on a mortgageChanges in loan terms during or after closingGAExplainedNo
Jun 20, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanVAExplainedYes
Jun 20, 2024MortgagesTrouble during payment processPayment processMDExplainedYes
Mar 27, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processSDExplainedYes
Mar 19, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTNExplainedYes
Feb 9, 2024MortgagesIncorrect information on your reportAccount status incorrectCAExplainedYes
Dec 29, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMDExplainedYes
Nov 9, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingMNExplainedNo
Nov 6, 2023MortgagesClosing on a mortgageChanges in loan terms during or after closingTXExplainedYes
Oct 16, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanWAExplainedYes
Oct 3, 2023MortgagesTrouble during payment processPrivate mortgage insurance (PMI)VAExplainedYes
Sep 14, 2023MortgagesClosing on a mortgageChanges in loan terms during or after closingIDExplainedYes
Aug 22, 2023MortgagesStruggling to pay mortgageNCExplainedYes
Aug 22, 2023MortgagesTrouble during payment processVAExplainedYes
Aug 9, 2023MortgagesTrouble during payment processOHExplainedYes
Jul 24, 2023MortgagesTrouble during payment processOHExplainedYes
Jul 11, 2023MortgagesClosing on a mortgageSCExplainedYes
Jun 14, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageSCExplainedYes
May 4, 2023MortgagesTrouble during payment processPAExplainedYes
Apr 9, 2023MortgagesTrouble during payment processGAExplainedYes
Mar 10, 2023MortgagesTrouble during payment processMDExplainedYes
Mar 7, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageKYExplainedYes
Feb 9, 2023Credit reportingIncorrect information on your reportAccount status incorrectMDExplainedYes
Jan 18, 2023MortgagesTrouble during payment processTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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