Case file
Credit reporting
Complaint 19518616 Mr. Cooper
Explained- Product
- Credit reporting or other personal consumer reports · Credit reporting
- Detail
- Was not notified of investigation status or results
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Feb 16, 2026Complaint received
- Feb 18, 2026Sent to Mr. Cooper (2 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Mr. Cooper complaints about problem with a company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Feb 27, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | GA | Explained | Yes |
| Feb 24, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | MO | Explained | Yes |
| Feb 18, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | WA | Explained | Yes |
| Feb 14, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NC | Explained | Yes |
| Feb 13, 2026 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | GA | Explained | Yes |
| Feb 5, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | IA | Explained | Yes |
| Feb 4, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | WA | Explained | Yes |
| Feb 4, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NC | Explained | Yes |
| Feb 3, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NJ | Explained | Yes |
| Jan 29, 2026 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | CA | Explained | Yes |
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