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Credit reporting

Complaint 19528119 Esusu

Explained
Company
Esusu
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Their investigation did not fix an error on your report
From
Ohio 452XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 16, 2026Complaint received
  2. Mar 31, 2026Sent to Esusu (43 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Esusu complaints about problem with a company's investigation into an existing problem

ReceivedAboutIssueStateAnswerOn time
Dec 29, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Feb 24, 2025Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysVAExplainedYes
Jan 27, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes
Jan 1, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportVAExplainedYes
Feb 7, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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