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Complaint log

Esusu complaint log

The newest complaints about Esusu, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 20, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeGAIn progressYes
Oct 20, 2026Credit reportingIncorrect information on your reportInformation is missing that should be on the reportTXExplainedYes
Aug 22, 2026Credit reportingIncorrect information on your reportAccount information incorrectMDExplainedYes
Aug 13, 2026Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedYes
Aug 7, 2026Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Jul 20, 2026Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedNo
Jul 3, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNYExplainedYes
Jun 19, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Jun 16, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountAZExplainedYes
Jun 16, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseAZExplainedYes
May 25, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountPAExplainedYes
Apr 4, 2026Debt collectionAttempts to collect debt not owedDebt was paidILExplainedYes
Feb 16, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportOHExplainedYes
Feb 6, 2026Credit reportingIncorrect information on your reportInformation is incorrectILExplainedYes
Feb 3, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Jan 30, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftAZExplainedYes
Dec 29, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Dec 25, 2025Credit reportingIncorrect information on your reportAccount information incorrectNCExplainedYes
Dec 8, 2025Credit reportingImproper use of your reportReporting company used your report improperlyMDExplainedYes
Dec 6, 2025Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Oct 21, 2025Credit reportingImproper use of your reportReport provided to employer without your written authorizationGAExplainedYes
Oct 8, 2025Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
Sep 30, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtNCExplainedYes
Sep 11, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedNo
Aug 8, 2025Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Aug 4, 2025Credit reportingImproper use of your reportReceived unsolicited financial product or insurance offers after opting outAZExplainedYes
Jul 22, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountMDExplainedYes
Jul 17, 2025Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedYes
Jul 16, 2025Debt collectionAttempts to collect debt not owedDebt was paidFLExplainedYes
Jul 15, 2025Debt collectionWritten notification about debtDidn't receive notice of right to disputeGAExplainedYes
Jun 7, 2025Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
May 23, 2025Credit reportingIncorrect information on your reportInformation is incorrectNVExplainedYes
May 12, 2025Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
May 2, 2025Credit reportingImproper use of your reportReporting company used your report improperlyPAExplainedYes
Apr 14, 2025Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
Mar 14, 2025Credit reportingProblem with a company's investigation into an existing issueProblem with personal statement of disputeGAExplainedYes
Feb 28, 2025Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Feb 24, 2025Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysVAExplainedYes
Feb 11, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Jan 30, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Jan 27, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes
Jan 20, 2025Credit reportingIncorrect information on your reportOld information reappears or never goes awayMDExplainedYes
Jan 16, 2025Credit reportingImproper use of your reportReceived unsolicited financial product or insurance offers after opting outNVExplainedYes
Jan 7, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Jan 2, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Jan 1, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportVAExplainedYes
Dec 26, 2024Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
Nov 21, 2024Payday & personal loansReceived a loan you didn't apply forPAExplainedYes
Sep 5, 2024Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreGAExplainedYes
Sep 3, 2024Bank accountsOpening an accountAccount opened without my consent or knowledgeFLExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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