Case file
Mortgages
Complaint 19534038 Point Digital Finance
Explained- Product
- Mortgage · Reverse mortgage
- Detail
- Confusing or misleading advertising or marketing
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company disputes the facts presented in the complaint
- Feb 16, 2026Complaint received
- Mar 30, 2026Sent to Point Digital Finance (42 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Point Digital Finance complaints about applying for a mortgage or refinancing an existing mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 6, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | FL | Explained | Yes |
| Aug 31, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | NV | Explained | Yes |
| Aug 26, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | FL | Explained | Yes |
| May 11, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | AZ | Explained | Yes |
| Mar 2, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | PA | Explained | Yes |
| Jan 1, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | FL | Explained | Yes |
| Nov 19, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | FL | Explained | Yes |
| Sep 29, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | FL | Explained | Yes |
| Feb 19, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | NV | Explained | Yes |
| Dec 21, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | CA | Explained | Yes |
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