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Mortgages

Complaint 19550203 General Mortgage Capital

Explained
Product
Mortgage · Conventional home mortgage
Detail
Trying to communicate with the company to fix an issue with the application process
From
Illinois 61822
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint is the result of a misunderstanding
  1. Feb 17, 2026Complaint received
  2. Feb 17, 2026Sent to General Mortgage Capital
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More General Mortgage Capital complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Aug 8, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingCAExplainedYes
Mar 28, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsCAFixedYes
Dec 14, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processTXFixedYes
Mar 3, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingWAExplainedYes
Mar 4, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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