Complaint 1963177 Securus J

Explained

Company: Securus J
Product: Other financial service · Money order
Issue: Excessive fees
From: Virginia 24635
Filed by: Postal mail
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes it acted appropriately as authorized by contract or law

Jun 10, 2016Complaint received
Dec 25, 2016Sent to Securus J (198 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Securus J?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Securus J's record

More Securus J complaints about excessive fees

Received	About	Issue	State	Answer	On time
Jun 10, 2016	Other financial services	Excessive fees	PA	Closed	Yes
Jun 10, 2016	Other financial services	Excessive fees	PA	Closed	Yes
Jun 10, 2016	Other financial services	Excessive fees	GA	Closed	Yes
Jun 10, 2016	Other financial services	Excessive fees	NC	Closed	Yes
Jun 10, 2016	Other financial services	Excessive fees	PA	Closed	Yes
Jun 10, 2016	Other financial services	Excessive fees	PA	Closed	Yes

Discuss this complaint

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked 7 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works