Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Credit cards

Complaint 1966531 American Express

Explained
Product
Credit card
Issue
Privacy
From
Virginia 22079
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jun 13, 2016Complaint received
  2. Jun 13, 2016Sent to American Express
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with American Express?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See American Express's record

More American Express complaints about privacy

ReceivedAboutIssueStateAnswerOn time
Feb 16, 2017Credit cardsPrivacyNYFixedYes
Jan 3, 2017Credit cardsPrivacyFLExplainedYes
Sep 25, 2016Credit cardsPrivacyFLExplainedYes
Sep 3, 2016Credit cardsPrivacyPAExplainedYes
Aug 23, 2016Credit cardsPrivacyNYFixedYes
Aug 11, 2016Credit cardsPrivacyFLExplainedYes
Jul 4, 2016Credit cardsPrivacyTXExplainedYes
May 13, 2016Credit cardsPrivacyMIExplainedYes
Feb 22, 2016Credit cardsPrivacyCAExplainedYes
Jan 11, 2016Credit cardsPrivacyTXMoney backYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience