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Privacy

Consumers have filed 489 complaints about this, against 38 companies. The most complained-about is Capital One.

Companies with the most

All time.

By month

Latest complaints about this

ReceivedCompanyAboutIssueStateAnswerOn time
Apr 10, 2017Barclays USCredit cardsPrivacyNJExplainedYes
Apr 10, 2017CitibankCredit cardsPrivacyNJExplainedYes
Apr 7, 2017Bank of AmericaCredit cardsPrivacyPAExplainedYes
Apr 4, 2017JPMorgan ChaseCredit cardsPrivacyOHFixedYes
Mar 24, 2017CitibankCredit cardsPrivacyFLExplainedYes
Mar 23, 2017Barclays USCredit cardsPrivacyNYExplainedYes
Mar 22, 2017Bank of AmericaCredit cardsPrivacyNYExplainedYes
Mar 19, 2017SynchronyCredit cardsPrivacyOHExplainedYes
Mar 1, 2017KeyBankCredit cardsPrivacy-ExplainedYes
Feb 18, 2017Bread FinancialCredit cardsPrivacyMIExplainedYes
Feb 17, 2017Wells FargoCredit cardsPrivacyOKMoney backYes
Feb 16, 2017American ExpressCredit cardsPrivacyNYFixedYes
Feb 16, 2017U.S. BankCredit cardsPrivacyMOFixedYes
Feb 15, 2017Barclays USCredit cardsPrivacyCTMoney backYes
Feb 15, 2017CitibankCredit cardsPrivacyCAExplainedYes

Your rights with credit card companies

Under the Fair Credit Billing Act you have 60 days from the statement date to dispute a billing error in writing, and the issuer must investigate. Your liability for unauthorized charges is capped at $50 by law (and usually zero in practice). Issuers must give 45 days' notice before raising your interest rate or most fees.

Scam warning: Your card company will never ask you to read out a full card number, PIN or one-time code on a call it made. Hang up and call the number on the back of the card.

General information, not legal advice; rules vary by state. Plain-English guides

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Be kind and stick to facts. No account numbers or other people's details. Rules

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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