Case file
Debt collection
Complaint 19679195 Shellpoint Mortgage Servicing
Explained- Product
- Debt collection · Mortgage debt
- Detail
- Attempted to collect wrong amount
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Feb 21, 2026Complaint received
- Feb 21, 2026Sent to Shellpoint Mortgage Servicing
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Shellpoint Mortgage Servicing complaints about false statements or representation
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 25, 2026 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | MD | Explained | Yes |
| Sep 2, 2026 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | GA | Explained | No |
| Aug 18, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | TX | Explained | Yes |
| Aug 14, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | FL | No timely reply | No |
| Aug 1, 2026 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | NY | Explained | Yes |
| Aug 1, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | TX | Explained | Yes |
| Jul 19, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | NY | Explained | Yes |
| Jul 4, 2026 | Debt collection | False statements or representationTold you not to respond to a lawsuit they filed against you | FL | Explained | Yes |
| Apr 22, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | MI | Explained | No |
| Apr 3, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | TX | Explained | Yes |
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