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Case file

Credit cards

Complaint 19681288 Zip Co US

Explained
Company
Zip Co US
Product
Credit card · Store credit card
Detail
Problem with customer service
From
North Carolina 27560
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 21, 2026Complaint received
  2. Feb 21, 2026Sent to Zip Co US
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Zip Co US complaints about other features, terms, or problems

ReceivedAboutIssueStateAnswerOn time
Sep 8, 2026Credit cardsOther features, terms, or problemsOther problemILExplainedYes
May 16, 2026Credit cardsOther features, terms, or problemsOther problemCAExplainedYes
Apr 21, 2026Credit cardsOther features, terms, or problemsPrivacy issuesOHExplainedYes
Sep 24, 2025Credit cardsOther features, terms, or problemsOther problemTXExplainedYes
Jul 29, 2025Credit cardsOther features, terms, or problemsOther problemTNExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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