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Student loans

Complaint 1980916 Progressive Financial Services

Explained
Product
Student loan · Federal student loan servicing
Detail
Received bad information about my loan
From
California 90740
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jun 22, 2016Complaint received
  2. Aug 5, 2016Sent to Progressive Financial Services (44 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Progressive Financial Services complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Feb 4, 2017Student loansDealing with my lender or servicerDon't agree with fees chargedORExplainedYes
Oct 25, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledCAExplainedYes
Mar 18, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledCAExplainedYes
Feb 24, 2016Student loansDealing with my lender or servicerKeep getting calls about my loanOHExplainedYes
Feb 17, 2015Student loansDealing with my lender or servicerTrouble with how payments are handledPAExplainedYes
Jan 16, 2015Student loansDealing with my lender or servicerTrouble with how payments are handledVTExplainedYes
Jan 15, 2015Student loansDealing with my lender or servicerHaving problems with customer serviceILExplainedYes

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