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Student loans

Complaint 2328149 Progressive Financial Services

Explained
Product
Student loan · Federal student loan servicing
Detail
Don't agree with fees charged
From
Oregon 97123
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Feb 4, 2017Complaint received
  2. Mar 15, 2017Sent to Progressive Financial Services (39 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Progressive Financial Services complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Oct 25, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledCAExplainedYes
Jun 22, 2016Student loansDealing with my lender or servicerReceived bad information about my loanCAExplainedYes
Mar 18, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledCAExplainedYes
Feb 24, 2016Student loansDealing with my lender or servicerKeep getting calls about my loanOHExplainedYes
Feb 17, 2015Student loansDealing with my lender or servicerTrouble with how payments are handledPAExplainedYes
Jan 16, 2015Student loansDealing with my lender or servicerTrouble with how payments are handledVTExplainedYes
Jan 15, 2015Student loansDealing with my lender or servicerHaving problems with customer serviceILExplainedYes

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