Case file
Mortgages
Complaint 19829609 Mr. Cooper
Explained- Product
- Mortgage · FHA mortgage
- Detail
- Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes the complaint provided an opportunity to answer consumer's questions
- Feb 27, 2026Complaint received
- Feb 27, 2026Sent to Mr. Cooper
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Mr. Cooper complaints about struggling to pay mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Mar 6, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | MI | Explained | Yes |
| Mar 6, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | GA | Explained | Yes |
| Mar 5, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | CA | Explained | Yes |
| Mar 4, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | OR | Explained | Yes |
| Mar 4, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | PA | Explained | Yes |
| Mar 3, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | NJ | Explained | Yes |
| Mar 2, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | MA | Explained | Yes |
| Mar 1, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | TX | Explained | Yes |
| Feb 28, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | NC | Explained | Yes |
| Feb 28, 2026 | Mortgages | Struggling to pay mortgageForeclosure | FL | Explained | Yes |
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