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Case file

Credit reporting

Complaint 19842095 Sterling Infosystems

Explained
Product
Credit reporting or other personal consumer reports · Other personal consumer report
Detail
Problem with personal statement of dispute
From
Texas 754XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Feb 27, 2026Complaint received
  2. Feb 27, 2026Sent to Sterling Infosystems
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Sterling Infosystems complaints about problem with a company's investigation into an existing issue

ReceivedAboutIssueStateAnswerOn time
Nov 6, 2026Credit reportingProblem with a company's investigation into an existing issueInvestigation took more than 30 daysVAExplainedYes
Oct 2, 2026Credit reportingProblem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phoneMEExplainedYes
Aug 18, 2026Credit reportingProblem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phoneTXExplainedYes
Jun 28, 2026Credit reportingProblem with a company's investigation into an existing issueWas not notified of investigation status or resultsFLExplainedYes
Jun 8, 2026Credit reportingProblem with a company's investigation into an existing issueInvestigation took more than 30 daysGAExplainedYes
Jun 1, 2026Credit reportingProblem with a company's investigation into an existing issueInvestigation took more than 30 daysOHExplainedYes
May 27, 2026Credit reportingProblem with a company's investigation into an existing issueProblem with personal statement of disputeIDExplainedYes
May 25, 2026Credit reportingProblem with a company's investigation into an existing issueInvestigation took more than 30 daysGAExplainedYes
May 20, 2026Credit reportingProblem with a company's investigation into an existing issueInvestigation took more than 30 daysTXExplainedYes
Dec 23, 2025Credit reportingProblem with a company's investigation into an existing issueProblem with personal statement of disputeARExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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