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Student loans

Complaint 2003891 New Mexico Educational Assistance Foundation

Explained
Product
Student loan · Federal student loan servicing
Detail
Don't agree with fees charged
From
Oklahoma 735XX
Filed by
Web
Company's answer
Closed with explanation
On time
No
  1. Jul 8, 2016Complaint received
  2. Sep 21, 2016Sent to New Mexico Educational Assistance Foundation (75 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More New Mexico Educational Assistance Foundation complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Sep 16, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledNMExplainedYes
Aug 13, 2016Student loansDealing with my lender or servicerNeed information about my balance/termsNMExplainedNo

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