Complaint 2062379 New Mexico Educational Assistance Foundation

Explained

Company: New Mexico Educational Assistance Foundation
Product: Student loan · Federal student loan servicing
Issue: Dealing with my lender or servicer
Detail: Need information about my balance/terms
From: New Mexico 87120
Filed by: Web
Company's answer: Closed with explanation
On time: No

Aug 13, 2016Complaint received
Sep 21, 2016Sent to New Mexico Educational Assistance Foundation (39 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More New Mexico Educational Assistance Foundation complaints about dealing with my lender or servicer

Received	About	Issue	State	Answer	On time
Sep 16, 2016	Student loans	Dealing with my lender or servicerTrouble with how payments are handled	NM	Explained	Yes
Jul 8, 2016	Student loans	Dealing with my lender or servicerDon't agree with fees charged	OK	Explained	No

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Complaint records are public consumer complaints filed with U.S. regulators, checked just now (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works