Complaint 2115350 New Mexico Educational Assistance Foundation

Explained

Company: New Mexico Educational Assistance Foundation
Product: Student loan · Non-federal student loan
Issue: Dealing with my lender or servicer
Detail: Trouble with how payments are handled
From: New Mexico 87107
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Sep 16, 2016Complaint received
Oct 31, 2016Sent to New Mexico Educational Assistance Foundation (45 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More New Mexico Educational Assistance Foundation complaints about dealing with my lender or servicer

Received	About	Issue	State	Answer	On time
Aug 13, 2016	Student loans	Dealing with my lender or servicerNeed information about my balance/terms	NM	Explained	No
Jul 8, 2016	Student loans	Dealing with my lender or servicerDon't agree with fees charged	OK	Explained	No

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Complaint records are public consumer complaints filed with U.S. regulators, checked 7 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works