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Case file

Prepaid & gift cards

Complaint 20048139 JPMorgan Chase

Money back
Product
Prepaid card · Gift card
Detail
Charged for a purchase or transfer you did not make with the card
From
Texas 77578
Filed by
Referral
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Mar 6, 2026Complaint received
  2. Mar 6, 2026Sent to JPMorgan Chase
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More JPMorgan Chase complaints about problem with a purchase or transfer

ReceivedAboutIssueStateAnswerOn time
Oct 6, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferMIExplainedYes
Sep 30, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardNYExplainedYes
Jun 5, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferCAExplainedYes
May 16, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferILExplainedYes
May 4, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferILExplainedYes
Jan 29, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardCOExplainedYes
Jan 13, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardTXExplainedYes
Oct 24, 2025Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferTXExplainedYes
Oct 4, 2025Prepaid & gift cardsProblem with a purchase or transferOvercharged for a purchase or transfer you did make with the cardNYExplainedYes
Sep 25, 2025Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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