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Money transfers & apps

Complaint 20088361 PLS Group

Explained
Company
PLS Group
Product
Money transfer, virtual currency, or money service · Money order, traveler's check or cashier's check
From
Florida 33167
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Mar 9, 2026Complaint received
  2. Apr 28, 2026Sent to PLS Group (50 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More PLS Group complaints about problem with customer service

ReceivedAboutIssueStateAnswerOn time
Aug 28, 2026Money transfers & appsProblem with customer serviceCAExplainedYes
Aug 20, 2026Money transfers & appsProblem with customer serviceOKExplainedYes
May 27, 2026Money transfers & appsProblem with customer serviceNYExplainedYes
May 9, 2026Money transfers & appsProblem with customer serviceTXExplainedYes
Jan 28, 2026Money transfers & appsProblem with customer serviceNYExplainedYes
Dec 3, 2025Money transfers & appsProblem with customer serviceTXExplainedYes
May 1, 2025Money transfers & appsProblem with customer serviceNYExplainedYes
Feb 25, 2025Money transfers & appsProblem with customer serviceFLMoney backYes
Sep 25, 2024Money transfers & appsProblem with customer serviceCAMoney backYes
Aug 16, 2024Money transfers & appsProblem with customer serviceTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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