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Complaint log

PLS Group complaint log

The newest complaints about PLS Group, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 24, 2026Money transfers & appsFraud or scamTXExplainedYes
Aug 28, 2026Money transfers & appsProblem with customer serviceCAExplainedYes
Aug 22, 2026Money transfers & appsFraud or scamNYExplainedYes
Aug 20, 2026Money transfers & appsProblem with customer serviceOKExplainedYes
Aug 12, 2026Money transfers & appsFraud or scamNYExplainedYes
Jul 25, 2026Money transfers & appsFraud or scamNYExplainedYes
Jul 20, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardOKExplainedYes
Jul 17, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXMoney backYes
Jul 14, 2026Money transfers & appsFraud or scamILExplainedYes
Jun 27, 2026Money transfers & appsFraud or scamOKExplainedYes
Jun 16, 2026Money transfers & appsLost or stolen money orderTXExplainedYes
Jun 7, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardINExplainedYes
May 27, 2026Money transfers & appsProblem with customer serviceNYExplainedYes
May 27, 2026Money transfers & appsFraud or scamOKExplainedYes
May 22, 2026Money transfers & appsUnexpected or other feesINMoney backYes
May 9, 2026Money transfers & appsProblem with customer serviceTXExplainedYes
Apr 27, 2026Money transfers & appsFraud or scamAZMoney backYes
Apr 9, 2026Money transfers & appsFraud or scamNCExplainedYes
Mar 29, 2026Money transfers & appsLost or stolen money orderNYExplainedYes
Mar 9, 2026Money transfers & appsProblem with customer serviceFLExplainedYes
Feb 4, 2026Money transfers & appsMoney was not available when promisedILExplainedYes
Jan 28, 2026Money transfers & appsProblem with customer serviceNYExplainedYes
Jan 13, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedCAExplainedYes
Dec 23, 2025Money transfers & appsLost or stolen money orderNYMoney backYes
Dec 3, 2025Money transfers & appsProblem with customer serviceTXExplainedYes
Nov 4, 2025Money transfers & appsConfusing or misleading advertising or marketingMAExplainedYes
Nov 3, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedTXExplainedYes
Oct 28, 2025Bank accountsManaging an accountCashing a checkCAExplainedYes
Oct 20, 2025Money transfers & appsLost or stolen money orderMIExplainedYes
Oct 1, 2025Money transfers & appsConfusing or missing disclosuresCAExplainedYes
Aug 29, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYExplainedYes
Jun 9, 2025Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferAZMoney backYes
May 23, 2025Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingTXExplainedYes
May 12, 2025Money transfers & appsConfusing or missing disclosuresKYExplainedYes
May 1, 2025Money transfers & appsProblem with customer serviceNYExplainedYes
Mar 31, 2025Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardTXExplainedYes
Mar 26, 2025Payday & personal loansConfusing or missing disclosuresAZExplainedNo
Mar 10, 2025Money transfers & appsFraud or scamTXMoney backYes
Feb 25, 2025Money transfers & appsFraud or scamNYExplainedYes
Feb 25, 2025Money transfers & appsProblem with customer serviceFLMoney backYes
Feb 24, 2025Money transfers & appsConfusing or misleading advertising or marketingILExplainedYes
Jan 30, 2025Money transfers & appsFraud or scamOHExplainedYes
Jan 2, 2025Money transfers & appsFraud or scamNYExplainedYes
Dec 12, 2024Money transfers & appsFraud or scamNYMoney backYes
Oct 17, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursMAExplainedYes
Oct 1, 2024Money transfers & appsFraud or scamTXExplainedYes
Oct 1, 2024Money transfers & appsLost or stolen money orderNDExplainedYes
Sep 25, 2024Money transfers & appsProblem with customer serviceCAMoney backYes
Sep 9, 2024Bank accountsManaging an accountProblem using a debit or ATM cardILMoney backYes
Aug 22, 2024Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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