Complaint 2009195 The CBE Group

Explained

Company: The CBE Group
Product: Student loan · Federal student loan servicing
Issue: Dealing with my lender or servicer
Detail: Trouble with how payments are handled
From: Arizona 852XX
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days

Jul 12, 2016Complaint received
Jul 24, 2016Sent to The CBE Group (12 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More The CBE Group complaints about dealing with my lender or servicer

Received	About	Issue	State	Answer	On time
Jan 22, 2017	Student loans	Dealing with my lender or servicerTrouble with how payments are handled	NV	Explained	Yes
Oct 12, 2016	Student loans	Dealing with my lender or servicerNeed information about my balance/terms	WI	Explained	Yes
Aug 4, 2016	Student loans	Dealing with my lender or servicerKeep getting calls about my loan	IA	Explained	Yes
Jul 22, 2015	Student loans	Dealing with my lender or servicerKeep getting calls about my loan	NJ	Explained	Yes
Jun 26, 2015	Student loans	Dealing with my lender or servicerKeep getting calls about my loan	DC	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 4 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works