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Student loans

Complaint 2303198 The CBE Group

Explained
Product
Student loan · Federal student loan servicing
Detail
Trouble with how payments are handled
From
Nevada 89147
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 22, 2017Complaint received
  2. Jan 25, 2017Sent to The CBE Group (3 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More The CBE Group complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Oct 12, 2016Student loansDealing with my lender or servicerNeed information about my balance/termsWIExplainedYes
Aug 4, 2016Student loansDealing with my lender or servicerKeep getting calls about my loanIAExplainedYes
Jul 12, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledAZExplainedYes
Jul 22, 2015Student loansDealing with my lender or servicerKeep getting calls about my loanNJExplainedYes
Jun 26, 2015Student loansDealing with my lender or servicerKeep getting calls about my loanDCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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