Complaint 2009446 RMS-Recovery Management Services

Explained

Company: RMS-Recovery Management Services
Product: Student loan · Non-federal student loan
Issue: Dealing with my lender or servicer
Detail: Having problems with customer service
From: Kansas 662XX
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days

Jul 12, 2016Complaint received
Jul 14, 2016Sent to RMS-Recovery Management Services (2 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More RMS-Recovery Management Services complaints about dealing with my lender or servicer

Received	About	Issue	State	Answer	On time
Jan 5, 2017	Student loans	Dealing with my lender or servicerDon't agree with fees charged	IL	Explained	Yes
Jul 19, 2016	Student loans	Dealing with my lender or servicerNeed information about my balance/terms	IL	Explained	Yes
Mar 11, 2015	Student loans	Dealing with my lender or servicerNeed information about my balance/terms	CO	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 2 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works