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Debt collector · complaint record

RMS-Recovery Management Services complaints

Consumers have filed 226 complaints about RMS-Recovery Management Services since 2014, 39 of them in the last 12 months (+34% on the year before). It answered 97.4% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.

Weak response record. How it works

Complaints on record
226

Since April 2014

Last 12 months
39

+34% vs the year before

Answered on time
97.4%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
3

Newest: Nov 4, 2026

Rank
#363 of 1,963

Most complained-about debt collectors

RMS-Recovery Management Services complaints by month

The busiest month was June 2025 (8 complaints). Complaints in the last 12 months are up 34% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How RMS-Recovery Management Services answered last 12 months

  • Closed with explanation39100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time33/4597.4% on time
  • Relief for customers0/400% closed with relief
  • Complaint trend7/15+34% vs last year

What RMS-Recovery Management Services complaints are about

  • Debt collection18883%
  • Credit reporting2411%
  • Student loans125%
  • Debt relief & credit repair10.4%
  • Payday & personal loans10.4%

Top RMS-Recovery Management Services problems

Inside "Attempts to collect debt not owed"

  • Debt is not yours 34
  • Debt was paid 9
  • Debt was result of identity theft 8
  • Debt was already discharged in bankruptcy and is no longer owed 2

Where RMS-Recovery Management Services complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: New York (29), Florida (23), Illinois (21), Arizona (21), Texas (15).

RMS-Recovery Management Services compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1RemexDebt collection4539+225%100%0%D
2Merchants Credit BureauDebt collection4739+179%100%3%D
3Reliable Credit AssociationDebt collection1239+39%71.8%8%F
4UnisaDebt collection1839+50%66.7%15%F
5Collections USADebt collection4839-34%97.4%0%D
6Texas GuaranteedDebt collection6039-25%100%0%C
7United AccountsDebt collection539+50%46.2%0%F
8RMS-Recovery Management ServicesDebt collection4039+34%97.4%0%D

Compare side by side: RMS-Recovery Management Services vs Remex · RMS-Recovery Management Services vs Merchants Credit Bureau · RMS-Recovery Management Services vs Reliable Credit Association · RMS-Recovery Management Services vs Unisa

What people say about RMS-Recovery Management Services

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Latest RMS-Recovery Management Services complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Nov 4, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Oct 29, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtNCExplainedYes
Oct 20, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Oct 8, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountSCExplainedYes
Oct 6, 2026Debt collectionAttempts to collect debt not owedDebt was paidAZExplainedYes
Oct 5, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursWAExplainedYes
Sep 16, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursSCExplainedYes
Aug 10, 2026Credit reportingImproper use of your reportReporting company used your report improperlyILExplainedYes
Jul 28, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Jun 17, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
Jun 16, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNCExplainedYes
Jun 6, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes

Questions about RMS-Recovery Management Services

How many complaints does RMS-Recovery Management Services have?

RMS-Recovery Management Services has 226 complaints on record since April 2014, including 39 in the last 12 months and 3 in the last 30 days. That makes it number 768 of every company by complaints this year.

Does RMS-Recovery Management Services respond to complaints?

Yes. RMS-Recovery Management Services answered 97.4% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 40/100 (grade D).

What do people complain about most with RMS-Recovery Management Services?
Is RMS-Recovery Management Services legit?

RMS-Recovery Management Services is a real company with a public complaint record: consumers have complained about it 226 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is RMS-Recovery Management Services legit? for the signals, red flags and how to protect yourself.

Are complaints about RMS-Recovery Management Services going up or down?

Up. There were 39 complaints in the last 12 months against 29 in the 12 before (+34%). See every month.

How do I file a complaint against RMS-Recovery Management Services?

Complain to RMS-Recovery Management Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most RMS-Recovery Management Services complaints come from?

Most come from New York (29), Florida (23), Illinois (21). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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