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Mortgages

Complaint 20128119 Southstate Bank

Explained
Product
Mortgage · Conventional home mortgage
Detail
Payment process
From
Louisiana 70065
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Mar 10, 2026Complaint received
  2. Apr 17, 2026Sent to Southstate Bank (38 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Southstate Bank complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Oct 13, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Sep 7, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Jun 17, 2026MortgagesTrouble during payment processPayment processFLFixedYes
May 6, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Apr 23, 2026MortgagesTrouble during payment processPayment processFLExplainedYes
Mar 11, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceGAFixedYes
Jan 22, 2026MortgagesTrouble during payment processPayment processALExplainedYes
Dec 8, 2025MortgagesTrouble during payment processPayment processSCExplainedYes
Nov 18, 2025MortgagesTrouble during payment processFees chargedTXExplainedYes
Nov 18, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanSCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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