Complaint log
Southstate Bank complaint log
The newest complaints about Southstate Bank, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 23, 2026 | Bank accounts | Closing an accountFees charged for closing account | Explained |
| Oct 20, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Oct 19, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Oct 13, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Sep 23, 2026 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Sep 21, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Sep 21, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Sep 21, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | Explained |
| Sep 12, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Fixed |
| Sep 12, 2026 | Bank accounts | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 8, 2026 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Sep 7, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Sep 7, 2026 | Bank accounts | Managing an accountProblem accessing account | Fixed |
| Sep 4, 2026 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Sep 3, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | Money back |
| Sep 1, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| Aug 31, 2026 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Aug 29, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Aug 18, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Aug 17, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Aug 16, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Aug 12, 2026 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Aug 3, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Jul 31, 2026 | Bank accounts | Managing an accountBanking errors | Fixed |
| Jul 10, 2026 | Bank accounts | Opening an accountUnable to open an account | Explained |
| Jul 7, 2026 | Bank accounts | Opening an accountUnable to open an account | Explained |
| Jul 7, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 3, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Money back |
| Jul 3, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 28, 2026 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Jun 26, 2026 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | Explained |
| Jun 23, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Jun 20, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 17, 2026 | Mortgages | Trouble during payment processPayment process | Fixed |
| Jun 15, 2026 | Money transfers & apps | Money was not available when promised | Explained |
| Jun 3, 2026 | Bank accounts | Closing an accountCompany closed your account | Money back |
| May 19, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| May 18, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 14, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| May 6, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| May 3, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Money back |
| Apr 29, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Money back |
| Apr 28, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 27, 2026 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Apr 23, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Apr 22, 2026 | Mortgages | Incorrect information on your reportAccount status incorrect | Fixed |
| Apr 21, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Apr 20, 2026 | Money transfers & apps | Fraud or scam | Explained |
| Apr 15, 2026 | Bank accounts | Managing an accountBanking errors | Explained |
| Apr 1, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works