Case file
Mortgages
Complaint 23294554 Southstate Bank
Fixed- Product
- Mortgage · Other type of mortgage
- Detail
- Payment process
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Jun 17, 2026Complaint received
- Aug 5, 2026Sent to Southstate Bank (49 days later)
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More Southstate Bank complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 13, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | TX | Explained | Yes |
| Sep 7, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | FL | Explained | Yes |
| May 6, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | FL | Explained | Yes |
| Apr 23, 2026 | Mortgages | Trouble during payment processPayment process | FL | Explained | Yes |
| Mar 11, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | GA | Fixed | Yes |
| Mar 10, 2026 | Mortgages | Trouble during payment processPayment process | LA | Explained | Yes |
| Jan 22, 2026 | Mortgages | Trouble during payment processPayment process | AL | Explained | Yes |
| Dec 8, 2025 | Mortgages | Trouble during payment processPayment process | SC | Explained | Yes |
| Nov 18, 2025 | Mortgages | Trouble during payment processFees charged | TX | Explained | Yes |
| Nov 18, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | SC | Explained | Yes |
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