Complaint 20346133 Truist

Explained

Company: Truist
Product: Money transfer, virtual currency, or money service · Virtual currency
Issue: Fraud or scam
From: Virginia 23430
Filed by: Web · Older American
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Mar 17, 2026Complaint received
Apr 22, 2026Sent to Truist (36 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Truist complaints about fraud or scam

Received	About	Issue	State	Answer	On time
Oct 30, 2026	Money transfers & apps	Fraud or scam	MD	In progress	Yes
Oct 27, 2026	Money transfers & apps	Fraud or scam	GA	Explained	Yes
Oct 26, 2026	Money transfers & apps	Fraud or scam	WA	Explained	Yes
Oct 25, 2026	Money transfers & apps	Fraud or scam	FL	Explained	Yes
Oct 25, 2026	Money transfers & apps	Fraud or scam	FL	In progress	Yes
Oct 25, 2026	Money transfers & apps	Fraud or scam	FL	Explained	Yes
Oct 24, 2026	Money transfers & apps	Fraud or scam	PA	Explained	Yes
Oct 23, 2026	Crypto	Fraud or scam	MS	Explained	Yes
Oct 20, 2026	Money transfers & apps	Fraud or scam	FL	Explained	Yes
Oct 20, 2026	Money transfers & apps	Fraud or scam	FL	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 5 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works