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Money transfers & apps

Complaint 20378437 KeyBank

Explained
Company
KeyBank
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
Ohio 44446
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Mar 18, 2026Complaint received
  2. Mar 18, 2026Sent to KeyBank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More KeyBank complaints about money was not available when promised

ReceivedAboutIssueStateAnswerOn time
Sep 25, 2026Money transfers & appsMoney was not available when promisedCAExplainedYes
Jul 20, 2026Money transfers & appsMoney was not available when promisedCOExplainedYes
May 17, 2026Money transfers & appsMoney was not available when promisedOHExplainedYes
Nov 14, 2025Money transfers & appsMoney was not available when promisedOHExplainedYes
Jan 13, 2025Money transfers & appsMoney was not available when promisedOHExplainedYes
Jun 21, 2024CryptoMoney was not available when promisedOHExplainedYes
Nov 7, 2023Money transfers & appsMoney was not available when promisedOHExplainedYes
Jul 17, 2023Money transfers & appsMoney was not available when promisedCAExplainedYes
Feb 4, 2023Money transfers & appsMoney was not available when promisedWAExplainedYes
Oct 1, 2021Money transfers & appsMoney was not available when promisedNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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