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Crypto

Complaint 9316965 KeyBank

Explained
Company
KeyBank
Product
Money transfer, virtual currency, or money service · Virtual currency
From
Ohio 45322
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jun 21, 2024Complaint received
  2. Jun 21, 2024Sent to KeyBank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More KeyBank complaints about money was not available when promised

ReceivedAboutIssueStateAnswerOn time
Sep 25, 2026Money transfers & appsMoney was not available when promisedCAExplainedYes
Jul 20, 2026Money transfers & appsMoney was not available when promisedCOExplainedYes
May 17, 2026Money transfers & appsMoney was not available when promisedOHExplainedYes
Mar 18, 2026Money transfers & appsMoney was not available when promisedOHExplainedYes
Nov 14, 2025Money transfers & appsMoney was not available when promisedOHExplainedYes
Jan 13, 2025Money transfers & appsMoney was not available when promisedOHExplainedYes
Nov 7, 2023Money transfers & appsMoney was not available when promisedOHExplainedYes
Jul 17, 2023Money transfers & appsMoney was not available when promisedCAExplainedYes
Feb 4, 2023Money transfers & appsMoney was not available when promisedWAExplainedYes
Oct 1, 2021Money transfers & appsMoney was not available when promisedNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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