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Case file

Mortgages

Complaint 20391188 Direct

Explained
Company
Direct
Product
Mortgage · Conventional home mortgage
Detail
Payment process
From
Oregon 972XX
Filed by
Web
Company's answer
Closed with explanation
On time
No
  1. Mar 18, 2026Complaint received
  2. Mar 18, 2026Sent to Direct
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Direct complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Sep 27, 2023MortgagesTrouble during payment processFees chargedORExplainedYes

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