Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Mortgages

Complaint 7606819 Direct

Explained
Company
Direct
Product
Mortgage · VA mortgage
Detail
Fees charged
From
Oregon 974XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 27, 2023Complaint received
  2. Sep 27, 2023Sent to Direct
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Direct?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Direct's record

More Direct complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Mar 18, 2026MortgagesTrouble during payment processPayment processORExplainedNo

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience