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Case file

Prepaid & gift cards

Complaint 2043572 PLS Group

Money back
Company
PLS Group
Product
Prepaid card · Government benefit payment card
From
Illinois 60624
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Aug 3, 2016Complaint received
  2. Aug 11, 2016Sent to PLS Group (8 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More PLS Group complaints about unauthorized transactions/trans. issues

ReceivedAboutIssueStateAnswerOn time
Sep 8, 2016Prepaid & gift cardsUnauthorized transactions/trans. issuesILFixedYes

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