Case file
Credit reporting
Complaint 20437805 RoundPoint Mortgage Servicing
Explained- Product
- Credit reporting or other personal consumer reports · Credit reporting
- Detail
- Their investigation did not fix an error on your report
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Mar 20, 2026Complaint received
- Mar 20, 2026Sent to RoundPoint Mortgage Servicing
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More RoundPoint Mortgage Servicing complaints about problem with a company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 22, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | MD | Explained | Yes |
| Sep 19, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Jul 18, 2026 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NM | Explained | Yes |
| Jul 2, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | MN | Explained | Yes |
| Jun 30, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Jun 7, 2026 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | TX | Explained | Yes |
| Apr 30, 2026 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | AL | Explained | Yes |
| Mar 24, 2026 | Mortgages | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | PA | Explained | Yes |
| Mar 22, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | MS | Explained | Yes |
| Mar 9, 2026 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | CO | Explained | Yes |
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