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Case file

Credit cards

Complaint 20480566 Heartland Payment Systems

Explained
Product
Credit card · General-purpose credit card or charge card
Detail
Company closed your account
From
California 90007
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Mar 21, 2026Complaint received
  2. Mar 21, 2026Sent to Heartland Payment Systems
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Heartland Payment Systems complaints about closing your account

ReceivedAboutIssueStateAnswerOn time
Mar 20, 2026Credit cardsClosing your accountCompany closed your accountPAExplainedYes
Mar 2, 2026Credit cardsClosing your accountCan't close your accountSDExplainedYes
Feb 12, 2026Credit cardsClosing your accountCan't close your accountGAExplainedYes
Nov 11, 2025Credit cardsClosing your accountCan't close your account-ExplainedYes
Nov 10, 2021Credit cardsClosing your accountCan't close your accountCOExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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