Complaint 4895960 Heartland Payment Systems

Explained

Company: Heartland Payment Systems
Product: Credit card or prepaid card · General-purpose credit card or charge card
Issue: Closing your account
Detail: Can't close your account
From: Colorado 80301
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days

Nov 10, 2021Complaint received
Nov 30, 2021Sent to Heartland Payment Systems (20 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Heartland Payment Systems complaints about closing your account

Received	About	Issue	State	Answer	On time
Mar 21, 2026	Credit cards	Closing your accountCompany closed your account	CA	Explained	Yes
Mar 20, 2026	Credit cards	Closing your accountCompany closed your account	PA	Explained	Yes
Mar 2, 2026	Credit cards	Closing your accountCan't close your account	SD	Explained	Yes
Feb 12, 2026	Credit cards	Closing your accountCan't close your account	GA	Explained	Yes
Nov 11, 2025	Credit cards	Closing your accountCan't close your account	-	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 10 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works