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Case file

Prepaid & gift cards

Complaint 20483919 Western Union

Explained
Product
Prepaid card · General-purpose prepaid card
Detail
Trouble closing card
From
California 91387
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Mar 21, 2026Complaint received
  2. Mar 21, 2026Sent to Western Union
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Western Union complaints about problem getting a card or closing an account

ReceivedAboutIssueStateAnswerOn time
Nov 13, 2020Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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