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Case file

Prepaid & gift cards

Complaint 3953829 Western Union

Explained
Product
Credit card or prepaid card · Government benefit card
Detail
Trouble getting, activating, or registering a card
From
California 93309
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Nov 13, 2020Complaint received
  2. Nov 24, 2020Sent to Western Union (11 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Western Union complaints about problem getting a card or closing an account

ReceivedAboutIssueStateAnswerOn time
Mar 21, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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