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Mortgages

Complaint 20496935 American Financial Network

Explained
Product
Mortgage · Other type of mortgage
Detail
Trying to communicate with the company to fix an issue with the application process
From
New Mexico 87120
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company can't verify or dispute the facts in the complaint
  1. Mar 23, 2026Complaint received
  2. Apr 28, 2026Sent to American Financial Network (36 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More American Financial Network complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Oct 27, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processCOIn progressYes
Apr 8, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingNYExplainedYes
Jan 20, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processTXExplainedYes
Dec 17, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processFLExplainedYes
Oct 21, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processGAExplainedYes
Aug 25, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisalNMExplainedYes
Apr 20, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processVAExplainedYes
Apr 17, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processNJExplainedYes
Jan 28, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processVAExplainedYes
Jan 11, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingVAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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