Case file
Payday & personal loans
Complaint 2054432 Navient
Explained- Product
- Consumer Loan · Installment loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Aug 9, 2016Complaint received
- Aug 15, 2016Sent to Navient (6 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Navient complaints about managing the loan or lease
| Received | About | Issue | State | Answer | On time |
|---|
| Jun 29, 2017 | Auto loans & leases | Managing the loan or leaseBilling problem | OK | Explained | Yes |
| Mar 28, 2017 | Payday & personal loans | Managing the loan or lease | GA | Explained | Yes |
| Mar 6, 2017 | Payday & personal loans | Managing the loan or lease | OH | Explained | Yes |
| Jan 19, 2017 | Payday & personal loans | Managing the loan or lease | LA | Explained | Yes |
| Jul 15, 2016 | Payday & personal loans | Managing the loan or lease | TX | Explained | Yes |
| May 31, 2016 | Payday & personal loans | Managing the loan or lease | MD | Explained | Yes |
| Sep 24, 2015 | Auto loans & leases | Managing the loan or lease | TX | Explained | Yes |
| Sep 8, 2015 | Payday & personal loans | Managing the loan or lease | MA | Explained | Yes |
| Mar 10, 2015 | Payday & personal loans | Managing the loan or lease | NY | Explained | Yes |
| Oct 13, 2014 | Payday & personal loans | Managing the loan or lease | GA | Explained | Yes |
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